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SIR30216 Certificate III in Retail

Overview

The SIR30216 Certificate III in Retail entry-level qualification is designed to give you the core foundation skills and practical knowledge you need to succeed in the retail industry. The qualification will allow an individual to supervise other team members and monitor day-to-day workplace operations.

Description

The industry recognises this course as providing skills and knowledge to perform various retail operations tasks, such as cash handling, sales and service, merchandising, stock control and workplace safety duties and delivering on organisational expectations.

The qualification provides a pathway to work in a diverse range of retail settings, including specialty retailers, supermarkets, department stores and quick-service restaurants.

Eligibility Requirements

There are no entry requirements for this qualification

To be eligible to participate, the requirements are :

Student must be 16 years or above and not enrolled at school

Aged 16 years or over, enrolled in school and undertaking training through training guarantee for SACE Students
Students must reside in South Australia.
Students must be an Australian Citizen, Permanent Resident or hold a Humanitarian Visa
Students should meet the minimum LLN requirements of the course
Students are employed in the industry and the Employer is eligible for the program
Visit  www.skills.sa.gov.au for eligibility criteria or  click here.

To Enquire about the Course, Please fill the form below

Fee Structure

This course is subsidised through the Government of South Australia’s subsidised training indicative https://www.skills.sa.gov.au/subsidised-eligibility. The eligibility check is an indication only and does not confirm the eligibility status. Eligibility verification will take place during the enrolment

If eligible for subsidised training, apprentices and trainees are required to pay a Student Contribution Fee. The Student Contribution Fees are charged minimum at the rate of $0.25 per nominal hour for each unit of competency/module to be calculated at the commencement of the unit of competency/module.

If agreed between the employer and the apprentice/trainee, student contribution fees can be paid by the employer.

Job Trainer

Job Trainer provides school leavers, young people, and job seekers access to the training they need to get a job or develop new skills in responding to growing demand and creating pathways to future careers.

Students will pay Job Trainer rates if they meet eligibility criteria.

Job Trainer Eligibility

To access low-fee training through Job Trainer, student need to meet following eligibility requirements:

Not currently employed, or
Aged between 17 and 24 years and not enrolled in school, or
Hold a Health Care, Pensioner or Veteran Affairs concession card

For full details, please visit (https://providers.skills.sa.gov.au/deliver/jobtrainer)

Funding is available for Local Students ONLY under the skilling SA Program:

Standard Fee $1200

Job Trainer Concession fee $250

Fee for Service $3800

The student tuition fees published are subject to change given individual circumstances at enrolment.

In some cases though, students may be eligible for a partial or full exemption. School based apprentices and trainees are not required to pay a student contribution fee while they are still at school but may be required to pay fees once the training contract has been converted to full-time or part-time post school.

Employer would pay the gap fees for the course.

(this is non-refundable should a student decide to withdraw or not complete the qualification).

Possible Career Outcomes

Frontline sales assistant

customer service representative

retail supervisor

team leader

senior sales assistant.

Pathways

After achieving SIR30216 Certificate III in Retail, individuals could progress to SIR40316 Certificate IV in Retail Management, or to Certificate IV qualifications in other service industry fields.

Course Outline

To achieve the qualification a total of thirteen (13) units of competency must be completed, including eight (8) core units and five (5) elective units.

Elective units are decided upon consultation with the Employer.

Unit Code	Unit Name	Hours	Core/Elective
SIRXCEG001	Engage the customer	30	CORE
SIRXCEG002	Assist with customer difficulties	40	CORE
SIRXCEG003	Build customer relationships and loyalty	40	CORE
SIRXCOM002	Work effectively in a team	30	CORE
SIRXIND001	Work effectively in a service environment	45	CORE
SIRXRSK001	Identify and respond to security risks	30	CORE
SIRXSLS001	Sell to the retail customer	20	CORE
SIRXWHS002	Contribute to workplace health and safety	20	CORE
SIRRINV001	Receive and handle retail stock	35	ELECTIVE
SIRXIND003	Organise personal work requirements	20	ELECTIVE
SIRRFSA001	Handle Food safety in a retail environment	40	ELECTIVE
SITXFSA001	Use hygieni practices for food safety	15	ELECTIVE
SITHFAB005	Prepare and serve espresso coffee	30	ELECTIVE

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