SIR30216 Certificate III in Retail

52 Weeks

Adelaide & Sydney

RTO Code : 40298

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The SIR30216 Certificate III in Retail entry-level qualification is designed to give you the core foundation skills and practical knowledge you need to succeed in the retail industry. The qualification will allow an individual to supervise other team members and monitor day-to-day workplace operations. 


Traineeship: Estimated duration 52 Weeks

Study Mode and Assessment Methods

Work Based: Salford college will deliver training and assessment using facilities at a student’s workplace, in a classroom environment face to face or virtually using Microsoft Teams Environment.

During this course, you will undertake a wide range of assessment activities including:

  • Project /Assignment
  • Verbal / written assessment tasks
  • Scenarios/Case studies
  • Workplace case studies
  • Roleplay and observations


The industry recognises this course as providing skills and knowledge to perform various retail operations tasks, such as cash handling, sales and service, merchandising, stock control and workplace safety duties and delivering on organisational expectations.

The qualification provides a pathway to work in a diverse range of retail settings, including specialty retailers, supermarkets, department stores and quick-service restaurants.

Entry Requirements

There are no entry requirements for this qualification

To be eligible to participate, the requirements are :

  • Student must be 16 years or above and not enrolled at school


  • Aged 16 years or over, enrolled in school and undertaking training through training guarantee for SACE Students
  • Students must reside in South Australia.
  • Students must be an Australian Citizen, Permanent Resident or hold a Humanitarian Visa
  • Students should meet the minimum LLN requirements of the course
  • Students are employed in the industry and the Employer is eligible for the program
  • Visit  www.skills.sa.gov.au for eligibility criteria or  click here.

To know about our promotional discounts/government subsidised training cost, please fill the form below so we can send the latest offers to your email.

  • A Language Literacy and Numeracy (LLN) assessment is conducted on all entrants prior to enrolment into the program to ensure that Salford College can support each student throughout the program.


After achieving SIR30216 Certificate III in Retail, individuals could progress to SIR40316 Certificate IV in Retail Management, or to Certificate IV qualifications in other service industry fields.

Click here for more information about pathways with Universities

Recognition of Prior Learning/Credit Transfer

Do you already have existing skills and knowledge and don’t need additional training? Have you done previous training?

Please contact our office if you would like to undertake Recognition of Prior Learning (RPL) or apply for credit transfer. RPL/Credit transfer may reduce your course duration and fees

Course Structure

To achieve the qualification a total of thirteen (13) units of competency must be completed, including eight (8) core units and five (5) elective units. 

Elective units are decided upon consultation with the Employer.

Unit CodeUnit NameHoursCore/Elective
SIRXCEG001Engage the customer30CORE
SIRXCEG002Assist with customer difficulties40CORE
SIRXCEG003Build customer relationships and loyalty40CORE
SIRXCOM002Work effectively in a team30CORE
SIRXIND001Work effectively in a service environment45CORE
SIRXRSK001Identify and respond to security risks30CORE
SIRXSLS001Sell to the retail customer20CORE
SIRXWHS002Contribute to workplace health and safety20CORE
SIRRINV001 Receive and handle retail stock35ELECTIVE
SIRXIND003 Organise personal work requirements20ELECTIVE
SIRRFSA001Handle Food safety in a retail environment40ELECTIVE
SITXFSA001Use hygieni practices for food safety15ELECTIVE
SITHFAB005Prepare and serve espresso coffee30ELECTIVE
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Stephanie Verrall from Paralowie R-12 school completed her Certificate III in Commercial Cookery at Salford was awarded SA’s 2020 School-based Apprentice of the Year. Do you want to be like Stephanie?

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