The SIR30216 Certificate III in Retail entry-level qualification is designed to give you the core foundation skills and practical knowledge you need to succeed in the retail industry. The qualification will allow an individual to supervise other team members and monitor day-to-day workplace operations.
The industry recognises this course as providing skills and knowledge to perform various retail operations tasks, such as cash handling, sales and service, merchandising, stock control and workplace safety duties and delivering on organisational expectations.
The qualification provides a pathway to work in a diverse range of retail settings, including specialty retailers, supermarkets, department stores and quick-service restaurants.
There are no entry requirements for this qualification
To be eligible to participate, the requirements are :
This course is subsidised through the Government of South Australia’s subsidised training indicative https://www.skills.sa.gov.au/subsidised-eligibility. The eligibility check is an indication only and does not confirm the eligibility status. Eligibility verification will take place during the enrolment
If eligible for subsidised training, apprentices and trainees are required to pay a Student Contribution Fee. The Student Contribution Fees are charged minimum at the rate of $0.25 per nominal hour for each unit of competency/module to be calculated at the commencement of the unit of competency/module.
If agreed between the employer and the apprentice/trainee, student contribution fees can be paid by the employer.
Job Trainer provides school leavers, young people, and job seekers access to the training they need to get a job or develop new skills in responding to growing demand and creating pathways to future careers.
Students will pay Job Trainer rates if they meet eligibility criteria.
Job Trainer Eligibility
To access low-fee training through Job Trainer, student need to meet following eligibility requirements:
For full details, please visit (https://providers.skills.sa.gov.au/deliver/jobtrainer)
Funding is available for Local Students ONLY under the skilling SA Program:
Standard Fee $2216
Job Trainer Concession fee $1216
Fee for Service $4550
The student tuition fees published are subject to change given individual circumstances at enrolment.
In some cases though, students may be eligible for a partial or full exemption. School based apprentices and trainees are not required to pay a student contribution fee while they are still at school but may be required to pay fees once the training contract has been converted to full-time or part-time post school.
Employer would pay the gap fees for the course.
(this is non-refundable should a student decide to withdraw or not complete the qualification).
Frontline sales assistant
customer service representative
senior sales assistant.
After achieving SIR30216 Certificate III in Retail, individuals could progress to SIR40316 Certificate IV in Retail Management, or to Certificate IV qualifications in other service industry fields.
To achieve the qualification a total of thirteen (13) units of competency must be completed, including eight (8) core units and five (5) elective units.
Elective units are decided upon consultation with the Employer.
|Unit Code||Unit Name||Hours||Core/Elective|
|SIRXCEG001||Engage the customer||30||CORE|
|SIRXCEG002||Assist with customer difficulties||40||CORE|
|SIRXCEG003||Build customer relationships and loyalty||40||CORE|
|SIRXCOM002||Work effectively in a team||30||CORE|
|SIRXIND001||Work effectively in a service environment||45||CORE|
|SIRXRSK001||Identify and respond to security risks||30||CORE|
|SIRXSLS001||Sell to the retail customer||20||CORE|
|SIRXWHS002||Contribute to workplace health and safety||20||CORE|
|SIRRINV001||Receive and handle retail stock||35||ELECTIVE|
|SIRXIND003||Organise personal work requirements||20||ELECTIVE|
|SIRRFSA001||Handle Food safety in a retail environment||40||ELECTIVE|
|SITXFSA001||Use hygienic practices for food safety||15||ELECTIVE|
|SITHFAB005||Prepare and serve espresso coffee||30||ELECTIVE|
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