SIT20322 – Certificate II in Hospitality


RTO Code : 40298

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This qualification is suitable for high school students (Year 11 – 12) that want to pursue a career in Hospitality. 

This course is available for funding via Subsidised Training list from the SA Government when enrolled via participating schools.

South Australian school students can sign up to a Training Guarantee while they are still at school. As part of their South Australian Certificate of Education (SACE), or equivalent senior secondary certificate, they can put themselves on a pathway to a job or trade.

To find out more about Skilling South Australia or to check your eligibility please visit the Skilling SA Website


Hospitality is the relationship between a guest and a host, wherein the host receives the guest with a smile and makes them feel comfortable.

If you want to work your way up in hospitality, and bring a smile to people’s face, then the Certificate II in Hospitality is a great place to start. This qualification provides you with the opportunity to work under direct supervision in restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

Learning from our trained hospitality trainer’s students will gain practical skills and learn how best to interact with customers while gaining social and cultural sensitivity skills.

Concession Eligibility

To be eligible to participate, the requirements are that:

  • Students must be enrolled in a South Australia secondary high school
  • Students must reside in South Australia
  • Students must be enrolled in Year Level 10 – 12
  • Students must be an Australian Citizen, Permanent Resident or hold a Humanitarian Visa


English Language Requirements

A Language Literacy and Numeracy (LLN) assessment is conducted on all entrants prior to enrolment into the program to ensure that Salford College can support each student throughout the program.


This course is subsidised through the Government of South Australia’s Subsidised training indicative https://www.skills.sa.gov.au/subsidised-eligibility. The eligibility check is an indication only and does not confirm the eligibility status. Eligibility verification will take place during the enrolment

If eligible for subsidised training, apprentices and trainees are required to pay a Student Contribution Fee. The Student Contribution Fees are charged at the rate of $0.50 per nominal hour for each unit of competency/module to be calculated at the commencement of the unit of competency/module.

If agreed between the employer and the apprentice/trainee, student contribution fees can be paid by the employer.

In some cases though, students may be eligible for a partial or full exemption. School based apprentices and trainees are not required to pay a student contribution fee while they are still at school but may be required to pay fees once the training contract has been converted to full-time or part-time post school.

Fee structure for TGSS Approved Qualifications

Course fees for TGSS Approved Certificate II qualifications are fully subsidised under the Government of South Australia’s WorkReady initiative.

The following are TGSS approved qualifications. To check the criteria for the Subsidised Training List, please  click here.

To know about our promotional discounts/government subsidised training cost, please fill the form below so we can send the latest offers to your email.

School/Apprenticeship Course Form

Career Outcomes

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, catering operations, clubs, pubs, cafes, and coffee shops.

Possible job titles include:

  • Bar Attendant
  • Cafe Attendant
  • Catering Assistant
  • Food and Beverage Assistant
  • Front Office Assistant
  • Porter
  • Room Attendant

Course Structure

This course contains 12 units that include six core units and six elective units.
Please note that

  • SITXFSA001- Use hygienic practices for food safety is a prerequisite unit
Unit CodeUnit NameCore/Elective
BSBTEC301Design and produce business documentsElective
SITXWHS005Participate in safe work practicesCore
SITHFAB025*Prepare and serve espresso coffeeElective
SITHFAB024*Prepare and serve non-alcoholic beveragesElective
SITXCCS014Provide service to customersElective
SITHFAB027*Serve food and beverageElective
SITXCOM007Show social and cultural sensitivityCore
SITHIND006Source and use information on the hospitality industryCore
SITXFSA005Use hygienic practices for food safetyElective
BSBTWK201Work effectively with othersCore
SITHIND007Use hospitality skills effectivelyCore
SITXCCS011Interact with customersCore
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